FAQ
What are Daily Fresh Flowers?
Our Daily Fresh Flowers are freshly sourced and ready to dispatch within 2–4 hours of your order. Ideal for poojas and everyday floral needs, they are available throughout the week in limited quantities.
Can I get flowers delivered on the same day?
Yes! You can opt for Same Day Delivery on selected flowers. Just ensure you place your order before 12:00 PM, and we’ll deliver it the very same day. Orders after the cut-off time will be processed for the next available delivery slot.
What does Pre-Order Delivery mean?
Pre-Order Delivery applies to specialty flowers that are available only after 24 hours of placing your order. These flowers are sourced on demand, perfect for special occasions, temple events, or advanced bookings.
What are Seasonal Flowers?
Seasonal Flowers bloom during specific times of the year and are available only during those periods. Availability may vary depending on weather and harvesting schedules. Look for these flowers during festivals or traditional ceremonies.
How do I check the availability of a product?
Each product in our store includes a “Flower Type” attribute, such as:
1. Daily Fresh Flowers: Express delivery in 2-4hr.
2. Same Day Delivery: Delivery within 12hr
3. Pre-Order: Delivery post 24hr
4. Seasonal: Delivery specific to season.
This information is displayed on the product page under the ``Additional Information`` section or as a label next to the product name. Use this to plan your purchase and delivery timing accordingly.
How do I place an order?
You can place an order via any of the following methods:
1. via Online : Getflowersdaily is pleased to offer fast and secure online ordering. Simply search for your product, choose the required quantity from the dropdown menu, and click add to cart. Create an eCommerce login to save your information for future purchases, or checkout as a guest.
2. via Email : support@getflowersdaily.com
3. via Phone : (91)9538541999 anytime between 10 am – 6 pm
Can I get a discount?
Check out our promotions page for our current discounts and special offers.
What information do I need to provide for an order?
In order to process your order we require the following information:
1. Product code(s) and quantity of the product(s) you want to order
2. Your shipping and billing addresses
3. Phone number – in case we need to contact you quickly in regards to your order
4. Email address – for order confirmation and invoice
5. Payment method – please provide the mode of payment to complete your order
How can I pay for my order?
During checkout, you can make payment online. We are connected with Stripe Payment Gateway and thus your bank details will be secure and safe.
Also, We accept direct Bank transfer, Google pay, Paytm and phone pey as different forms of payment.
Do you offer discounts on bulk amounts?
Yes, on bulk orders, we will be able to provide a discount. Please contact support@getflowersdaily.com or call customer care if you would like a quote.
How do I check the availability of a product?
Enter product name in the Search box at the top right of each page, or browse our Products and navigate until you find the specific product of interest. We strive to maintain sufficient inventory to meet your needs. In the rare case that a product is out of stock, you will be notified at the time of your order. We will then do everything we can to ensure that your order is fulfilled within 24 hours. Alternatively, you can call customer care to ensure availability of the product in case if you have any doubts.
What are your shipping & handling charges?
Shipping charges vary based on your location and the products you have purchased. For an accurate estimate of shipping charges, please proceed through the checkout process, entering in your items and address.
How will I know if my order has been received?
If you have submitted an online order, you will receive an email confirmation within a few minutes of placing your order.
If you have emailed a purchase order to support@getflowersdaily.com, a confirmation email will be sent to you once the order has been processed during our regular office hours Monday to Saturday 9am – 5pm IST.
How do I cancel my order?
If you need to cancel your order, please contact customer care for quick cancellation or email us at support@getflowersdaily.com. Please keep in mind that we strive to process and ship orders the same day (if received before 1pm IST), and once the order has shipped you will be subject to our return policy.
How do I contact customer service?
You can contact our customer service team via:
1. Initate Chat on our portal GetFlowersDaily.com
2. Email : support@getflowersdaily.com
3. Phone : +91-9538541999
How do I confirm on the delivery date?
You can enter your preferred delivery date during the checkout process.
Is there any minimum order quantity?
There is not minimum order quanaity but there is a minimum order value of INR 499.
How do I know if service is available to my area?
Right now, we are delivering products inside Bangalore. You can check the our serviceble pincode area on cart page.
What do I do if I am having difficulty placing an order?
If you are having difficulty placing an order we would be happy to take your order over the phone or your can intiate chat on our portal GetFlowersDaily.com. Contact our team of experts on: +91 9538541999 any time between 09am – 09pm.
Can I include a personal message with my order?
Yes, you can include a personal message with every gift you order at GetFlowersDaily.com. Once you have selected the product there will be a section called message for your personal message to the lucky recipient.
I have not received my order / my items are damaged. Who should I contact?
If you have an urgent inquiry please contact our dedicated Customer Service Team on +91 9538541999.
Urgent inquiries include:
1. Order not received
2. Missing/damaged products
3. Wrong item received
Lines are open 9am – 5pm Monday to Saturday.
17. Do you deliver outside Bengaluru?
Yes, we do delivery to all the cities in India with minimum order value of Rs.1500 and specific to few floral products.
