GFD is always on its tiptoes to satisfy the customers with its high quality of floral products. However, we all are aware that there are those rare moments either due to circumstantial conditions like bad weather, broken wheel or unavailability of stock on time that cannot deliver your expected flowers on time. Whilst we extremely apologise for all the inconvenience we also have a policy in place to address these needs. At times when you feel you are not happy with our delivered products you can always return abiding b the below Return Policy:
Bad Quality of Flowers
This can happen either due to the bad weather or human error and you would want to return the flowers. We will be happy to take it back and exchange it for something of equal volume and substitute and price or refund your full amount if returned within 2 hours of delivery. Unfortunately, we are extremely busy and may not be able to offer you the exchange at your door step hence you may have to come over to return the product for exchange.
Not the desired floral product
It so happens that at times we may have ran out of stock for your desired product and perhaps failed to reach you on mobile or email. Hence, we do offer substitutes. However, it is up to you if you wish to accept the substitute and if you do not we will follow the same procedure as for the Return Policy mentioned above.
Special note: For important functions like Weddings, engagements or concerts please do not expect the identical arrangement as discussed or shown on the website, there may be few variations but rest assured will be very close to what you expected.>How to shop online?
To shop on-line, you need to register some basic information like an e-mail address and password onto your account. After you have completed your first order, a reference number will be sent to you. Please use this to sign in on future visits to this site and place orders. Registration is free.
If you any query/Questions for us Please feel free to write to us.